FAQs

FAQS

Which areas do you service?
We are currently servicing Staten Island, surrounding boroughs and up to 35 miles into NJ. Your’re more than welcome to book a free consultation for a quote to your specific area.
How does the cleaning service work?
Once your booking is confirmed you will receive an email confirmation as well as reminders and text messages leading up to your appointment. The appointment time that you selected is a window of arrival, meaning your service provider will show up anytime in between that hour. Upon arrival & completion a walk thru is done to ensure specific areas are addressed and the service was done to your satisfaction. If the home is vacant, we may provide photos upon request for your viewing. We clean using hypoallergenic products that disinfect and sanitize. Our cleaners are all background checked and insured, for your safety as well as ours.
We aim to provide you with an excellent service that is hassle free. You may manage your account online or download the app (Apple, Android). All services are prepaid for your convenience cashless and easy to maintain online.
What’s included in the standard service?
A standard cleaning includes the main areas of the home such as the kitchen, living and/or dining room. Services include cleaning/vacuuming floors, light dusting, removing garbage etc.
Extra Deep Cleaning or Move In & Out Service:
For extra deep cleaning or move in & out services, we kindly ask that all furniture and personal belongings are removed from the space before we start working (if applicable). If we need to clean around or under any large appliances/furniture, we ask that they are moved prior to our arrival. If there is an issue with this policy while we’re on site, you will be notified immediately, and a fair solution will be utilized as we see necessary.  Due to liability reasons, our team is not able to move these types of items.
Please provide specific instructions if we are to place any garbage in an area other than outside the home. We will not be held responsible  for any garbage collection appointments/arrangements or restrictions. For your knowledge, it’s suggested to call 311 prior to our arrival so you are aware of the specific garbage removal rules for your area.
Home Entry and Attendance
We assume an owner or responsible party will be present for the cleaning appointment. In the event no one will be home, when booking, leave a comment & provide the entry instructions. You may provide us with a key located in a specific area, allow a doorman to assist us or give us a call with any specific situations you may have.
Do I need to provide cleaning supplies?
We use and provide hypoallergenic supplies. We are happy to use any special products you may have for specific areas. We ask that you please leave the products and their instructions out in in clear site near and/or on the area they are to be used for.
We do not provide: Conventional mop and bucket, step stool/ladder, wood, or stainless steel cleaner.
Questions? Book a Free Phone Consultation
The phone consultation will help guide us and provide answers to basic questions, so you will feel more confident with the process. Please be prepared to provide the service address and contact/general information. If applicable, photos are always welcome and can be sent to Info@ABlankStaging.com.
Follow Up & In Person Consultation
Once you decide the areas of service and have completed the phone consultation an in person consultation may be necessary.
The on site appointment date will be scheduled, fee will be collected, and we will show up to do a walk through of the service areas.  Following an in person consultation, you will be provided with a scope of work report,  any work that you are responsible to accomplish and a list of products that may be needed. The consultation fee will be credited to your final invoice.  We will provide you with a contract and will set up a date for our crew to get to work.
Schedule & Availability
While reviewing the scope of work and the scale of the project, we can provide you with flexible time frames so that the process goes as you would like. We aim to complete most projects in one day but can spread it out if thats what your schedule allows.
What is the shopping option?
We will determine what product(s) you will need in order to achieve the goal we have set forth for your project and provide you with that list. The packages we offer include a DIY option, our team shopping/ordering items for you and complete assembly & dressing the home or organizational systems.
Do you require any help from the homeowner?
It’s your preference but if you would like to be present Yes! Your help is greatly appreciated, especially while decluttering, we don’t want to misplace any sentimental or valuable items during this process.
What is Home Staging?
Home staging/styling involves decorating any area to show its greatest potential in a photo or home viewing. Depending on the seller’s preferences, the home may need a basic cleaning service, a declutter package or a complete home staging including rented furniture and props.

We assess a 15% cancellation fee to appointments not canceled by 5PM ET the day before the appointment. All fees collected are non-refundable and will be reviewed on a case-by-case basis if you are unhappy with the services.

If you don’t see the service you need on our booking form or have additional questions you can contact us via phone 917-946-2914 or email at Info@ABlankStaging.com.

FAQS

Which areas do you service?
We are currently servicing Staten Island, surrounding boroughs and up to 35 miles into NJ. Your’re more than welcome to book a free consultation for a quote to your specific area.
How does the cleaning service work?
Once your booking is confirmed you will receive an email confirmation as well as reminders and text messages leading up to your appointment. The appointment time that you selected is a window of arrival, meaning your service provider will show up anytime in between that hour. Upon arrival & completion a walk thru is done to ensure specific areas are addressed and the service was done to your satisfaction. If the home is vacant, we may provide photos upon request for your viewing. We clean using hypoallergenic products that disinfect and sanitize. Our cleaners are all background checked and insured, for your safety as well as ours.
We aim to provide you with an excellent service that is hassle free. You may manage your account online or download the app (Apple, Android). All services are prepaid for your convenience cashless and easy to maintain online.
What’s included in the standard service?
A standard cleaning includes the main areas of the home such as the kitchen, living and/or dining room. Services include cleaning/vacuuming floors, light dusting, removing garbage etc.
Extra Deep Cleaning or Move In & Out Service:
For extra deep cleaning or move in & out services, we kindly ask that all furniture and personal belongings are removed from the space before we start working (if applicable). If we need to clean around or under any large appliances/furniture, we ask that they are moved prior to our arrival. If there is an issue with this policy while we’re on site, you will be notified immediately, and a fair solution will be utilized as we see necessary.  Due to liability reasons, our team is not able to move these types of items.
Please provide specific instructions if we are to place any garbage in an area other than outside the home. We will not be held responsible  for any garbage collection appointments/arrangements or restrictions. For your knowledge, it’s suggested to call 311 prior to our arrival so you are aware of the specific garbage removal rules for your area.
Home Entry and Attendance
We assume an owner or responsible party will be present for the cleaning appointment. In the event no one will be home, when booking, leave a comment & provide the entry instructions. You may provide us with a key located in a specific area, allow a doorman to assist us or give us a call with any specific situations you may have.
Do I need to provide cleaning supplies?
We use and provide hypoallergenic supplies. We are happy to use any special products you may have for specific areas. We ask that you please leave the products and their instructions out in in clear site near and/or on the area they are to be used for.
We do not provide: Conventional mop and bucket, step stool/ladder, wood, or stainless steel cleaner.
Questions? Book a Free Phone Consultation
The phone consultation will help guide us and provide answers to basic questions, so you will feel more confident with the process. Please be prepared to provide the service address and contact/general information. If applicable, photos are always welcome and can be sent to Info@ABlankStaging.com.
Follow Up & In Person Consultation
Once you decide the areas of service and have completed the phone consultation an in person consultation may be necessary.
The on site appointment date will be scheduled, fee will be collected, and we will show up to do a walk through of the service areas.  Following an in person consultation, you will be provided with a scope of work report,  any work that you are responsible to accomplish and a list of products that may be needed. The consultation fee will be credited to your final invoice.  We will provide you with a contract and will set up a date for our crew to get to work.
Schedule & Availability
While reviewing the scope of work and the scale of the project, we can provide you with flexible time frames so that the process goes as you would like. We aim to complete most projects in one day but can spread it out if thats what your schedule allows.
What is the shopping option?
We will determine what product(s) you will need in order to achieve the goal we have set forth for your project and provide you with that list. The packages we offer include a DIY option, our team shopping/ordering items for you and complete assembly & dressing the home or organizational systems.
Do you require any help from the homeowner?
It’s your preference but if you would like to be present Yes! Your help is greatly appreciated, especially while decluttering, we don’t want to misplace any sentimental or valuable items during this process.
What is Home Staging?
Home staging/styling involves decorating any area to show its greatest potential in a photo or home viewing. Depending on the seller’s preferences, the home may need a basic cleaning service, a declutter package or a complete home staging including rented furniture and props.

We assess a 15% cancellation fee to appointments not canceled by 5PM ET the day before the appointment. All fees collected are non-refundable and will be reviewed on a case-by-case basis if you are unhappy with the services.

If you don’t see the service you need on our booking form or have additional questions you can contact us via phone 917-946-2914 or email at Info@ABlankStaging.com.